亲爱的外籍朋友：
Dear foreign friends,
欢迎您来到天津！为帮助您快速融入天津的工作、学习和生活，平安健康险天津公司特别推出外籍人员专属金融服务，为您在津生活提供便捷、高效、专业的金融支持：
welcome to Tianjin! To help you quickly integrate into work, study, and life in Tianjin, Ping An Health Insurance Tianjin Branch has specially launched exclusive financial services for foreigners, providing you with convenient, efficient, and professional financial support for your life in Tianjin：
一、外籍人员绿色窗口
Green Channel for Foreigners
我公司为外籍人员特别开设绿色窗口和爱心接待室，配备专员一对一为您办理相关金融业务，减少等待时间，提升服务效率。
Our company has specially set up a green channel and Courtesy Service Room for foreigners, equipped with dedicated staff to handle your financial transactions one-on-one, reducing waiting times and improving service efficiency.
二、提供英语服务
English Language Services
我公司配备英语服务人员，能够为您提供投保咨询、理赔申请、投诉反馈等金融服务，确保您在办理业务时无语言障碍。
Our company is equipped with English-speaking staff who can provide you with insurance consultation, claims application, complaint feedback, and other financial services, ensuring that there are no language barriers when you conduct business with us.
三、翻译设备支持
Translation Device Support
为了进一步提升服务质量，我们在营业网点配备了先进的翻译机，能够实时进行多语种互译（142种语言），确保沟通无误。
To further enhance service quality, our branch is equipped with advanced translation devices capable of real-time multilingual interpretation (142 languages), ensuring accurate communication.
四、外籍人士专区
Foreigners' Section
我公司在“外籍人士专区”准备了充足的英文版金融教育资料，您可以随时取阅，了解中国的金融环境和产品特点，为您的金融决策提供参考。
Our company has prepared ample English-language financial educational materials in the "Foreigners' Section," which you can access at any time to understand China's financial environment and product features, providing reference for your financial decision-making.
1、营业地点：天津市河西区马场道平安大厦B座16层
Business Location: Unit B, 16th Floor, Block B, Ping An Building, No. 59 Ma Chang Dao (Annex 1), Hexi District, Tianjin
2、营业时间：周一至周五，9:00至12:00，13:30至18:00
Business Hours: Monday to Friday, 9:00 to 12:00, 13:30 to 18:00
3、携带相关材料：在办理投保、理赔等业务时，请携带您的护照、签证、永居证等相关证件，以便我们为您快速办理业务。
Required Documents: When applying for insurance, claims, or other services, please bring your passport, visa, residence permit, and other relevant documents to facilitate our prompt handling of your business.
祝您在天津生活愉快！
Wishing you a pleasant life in Tianjin!（平安健康险天津分公司）
